People Services & Reward Manager

What will you do? Make an impact!

Lead and support the People Services & Reward team, managing workload, priorities, and day-to-day guidance to ensure a proactive, efficient first-line service for stakeholders across Tradebe. You’ll continuously review and refine People and Payroll processes and systems to reduce administrative burden and enhance operational effectiveness, while acting as the subject matter expert for all Reward activity, including payroll, benefits administration, and annual renewals. You’ll also own and maintain People Team processes and policies, ensuring they remain streamlined, compliant, and aligned to the needs of the business and its leaders.

What you’ll be doing: 

•    Lead and coach the People Services & Reward team, managing workload, performance, SLAs and day-to-day guidance.
•    Ensure efficient first-line support, proactive inbox management and consistently accurate People, Payroll and HRIS data.
•    Oversee all UK payroll activity, including updates, third-party payments, statutory submissions and adherence to the Payroll Governance framework.
•    Manage and improve company benefits, lead annual renewals, liaise with brokers and support employee queries.
•    Act as the UK lead for SuccessFactors, ensuring data accuracy, reporting, and ongoing system/process improvements.
•    Lead annual reward cycles such as salary review, variable pay and bonus processes, ensuring accurate calculation and system processing.
•    Maintain compliance with employment legislation and ensure People Services processes are up-to-date, efficient and aligned to business needs.
•    Support people change initiatives, acquisitions (payroll/benefits integration), and annual external submissions such as Gender Pay Gap reporting.
•    Review, refine and implement People Services policies and processes, reducing administrative burden and improving employee experience.
•    Partner with SHEQ on health and safety administration, including eyecare vouchers and Occupational Health referrals.

Do you have what it takes?

•    ADP payroll system experience
•    Payroll administration experience
•    HRIS experience with strong data accuracy
•    Confident communicator able to influence at all levels
•    Team management and development experience
•    Strong data reporting and analysis skills
•    Able to work in a fast-paced, commercial environment
•    Proven process improvement mindset
•    Proactive, organised and able to prioritise effectively
•    Calm, reliable and flexible under pressure
•    Good understanding of People & Reward processes
•    Strong IT skills across core office applications

Desirable Skills

•    Knowledge of SuccessFactors 
•    Experience with expat tax and UK visitor tax rules
•    Understanding of auto-enrolment legislation
•    Experience integrating payrolls (acquisitions/TUPE)
•    Benefits renewal or vendor management experience

Role Requirements

•    CIPD Level 7 (preferred) or equivalent senior People/Payroll/Reward experience
•    Strong payroll management knowledge, including HMRC, RTI, tax codes and salary sacrifice
•    Experience working in data-driven, systems-focused environments
•    Willingness to travel to UK sites (including occasional overnight stays)
•    Able to manage a busy diary and meet deadlines
•    Independent but collaborative working style
•    High level of confidentiality and discretion
•    Up-to-date knowledge of evolving legislation
•    Proven line management experience

We expect from you to Be accountable, Drive results, Embrace Change, and high levels of Collaboration!

What’s in for you?

•    Competitive salary
•    6% Contributory Pension    
•    A range of benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)